EUROPEAN NETWORKING GROUP
Knowledge through networking

Welcome to ENG's 5th Annual Automotive Warranty Management USA Summit

#engUSwarranty

Speaker panel

  • Karen Hansen

    Global Warranty Operations Strategic Initiatives Manager

    FORD MOTOR COMPANY

  • Kannan Virdhagiri

    Regional Director

    TAVANT

  • Bill Cahalane

    Manager Auto Mediation

    AMERICAN HONDA MOTOR

  • Paul Rogers

    Senior Manager, Warranty

    NISSAN GROUP OF NORTH AMERICA

  • Krystle Modina

    Global Warranty and Data Analytics Manager Global Ride Control

    DRIV

  • Richard Hart

    Department Head, Warranties

    BMW OF NORTH AMERICA

  • Thomas Calloway

    Former VP Customer Care

    AUTONATION

  • Ed Roberts

    Fixed Operations Director

    BOZARD FORD LINCOLN

  • Chris Sutton

    VP Automotive Retail

    J.D. POWER

  • Steve Brazill

    Instructor | Academy

    NATIONAL AUTOMOTIVE DEALERS ASSOCIATION

  • Bob Shih

    Senior Group Manager, Warranty

    HYUNDAI MOTOR AMERICA

  • Chris Wolf

    Manager Warranty Compliance

    VOLKSWAGEN GROUP OF AMERICA

  • Renee Stephens

    Vice President Automotive

    WE PREDICT

  • Mike Roberts

    President

    MR INSIGHTS

  • Roshan Pinto

    VP, Manufacturing and Retail

    TAVANT

  • Gary Serbousek

    Product Manager

    MIZE

  • Jim Moloney

    VP Aftersales Business Center

    NAVISTAR

  • Brian Martensen

    Sr. Program Manager – Quality Products & Services

    AIAG

  • Brennan Reiter

    Director of Business Developement

    WPI

  • Nandit Soparkar

    Business and Technical Development

    UBIQUITI

27-28 October 2020, Online Event

Building a New Automotive Warranty Roadmap in the New Normal

OCT 27-28, 2020 (10am-4pm EST) - Digital Online Experience

Full Virtual Experience 2020

As Automakers are now faced with preparing and adapting to changes, we believe the need for the Automotive Warranty community to engage and innovate with each other is stronger than ever. ENG’s peer networking experience has been re-imagined in the era of social distancing, and we are pleased to announce for 2020 a fully livestreamed event that will deliver the same high quality content, roundtables and networking we are known for to best serve your new needs!

Key 2020 topics highlights this year:

  • Lessons learnt from the global crisis
  • Using FMEA to anticipate design and process failure to reduce warranty risks
  • Curbing warranty costs outside of dealer repair costs
  • Increasing Consumer Convenience & Customer Lifetime Value
  • Developing 5-year Global Warranty Plans
  • The impact of EV, Autonomous & modern tech on warranty
  • Organizing a global warranty data analytics center of excellence

What makes this event different?

Engagement across the full automotive enterprise with topics specifically focused for: Passenger Car,
LCV, Truck, Construction and Pleasure Vehicle Brands, Tier Suppliers, Banks, Dealers and Extended Warranty and Vehicle Protection companies.

Who should attend?

The executives that will realize the greatest benefit through attendance are senior vice presidents, vice presidents, directors, managers and heads of:

  • Warranty/Extended Warranty
  • Aftersales/Aftermarket
  • Parts Return
  • Supplier Business
  • Supplier Quality
  • Service Contracts
  • Engineering & Quality
  • Data/Repair Management and Financial Analysis
  • Customer Service & Satisfaction
  • Risk Management
  • Underwriting
  • Sales & Marketing
  • Fixed Operations
  • Manufacturing Sites Quality
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Testimonials

CNH INDUSTRIAL

Very interesting and business relevant topics. Great opportunity for benchmarking.

KIA MOTORS EUROPE

Very well-organized event from ENG with passionate speakers and exciting topics.

VOLKSWAGEN FINANCIAL SERVICES

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

Karen Hansen

Global Warranty Operations Strategic Initiatives Manager

FORD MOTOR COMPANY

Kannan Virdhagiri

Regional Director

TAVANT

Bill Cahalane

Manager Auto Mediation

AMERICAN HONDA MOTOR

Paul Rogers

Senior Manager, Warranty

NISSAN GROUP OF NORTH AMERICA

Krystle Modina

Global Warranty and Data Analytics Manager Global Ride Control

DRIV

Richard Hart

Department Head, Warranties

BMW OF NORTH AMERICA

Thomas Calloway

Former VP Customer Care

AUTONATION

Ed Roberts

Fixed Operations Director

BOZARD FORD LINCOLN

Chris Sutton

VP Automotive Retail

J.D. POWER

Steve Brazill

Instructor | Academy

NATIONAL AUTOMOTIVE DEALERS ASSOCIATION

Bob Shih

Senior Group Manager, Warranty

HYUNDAI MOTOR AMERICA

Chris Wolf

Manager Warranty Compliance

VOLKSWAGEN GROUP OF AMERICA

Renee Stephens

Vice President Automotive

WE PREDICT

Mike Roberts

President

MR INSIGHTS

Roshan Pinto

VP, Manufacturing and Retail

TAVANT

Gary Serbousek

Product Manager

MIZE

Jim Moloney

VP Aftersales Business Center

NAVISTAR

Brian Martensen

Sr. Program Manager – Quality Products & Services

AIAG

Brennan Reiter

Director of Business Developement

WPI

Nandit Soparkar

Business and Technical Development

UBIQUITI

Digital Online Event

ENG’s bespoke customized digital platform will deliver the same, high-quality content, workshops, roundtables and networking we are known for to best serve your new needs.

Digital


Online Event
United States

CNH INDUSTRIAL

EMEA Commercial Services Network Development Manager

Very interesting and business relevant topics. Great opportunity for benchmarking.

KIA MOTORS EUROPE

Specialist Fleet & Remarketing Sales

Very well-organized event from ENG with passionate speakers and exciting topics.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

TATA MOTORS

Head CRM Programs

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

RENAULT TRUCKS

Vice President Retail Development

An ENG conference is a good opportunity to network and gain connections with other companies.

NISSAN

Senior Marketing Manager

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

TATA MOTORS FINANCE

CEO

This conference has provided huge learning on how different companies do their business across different regions.

FORD CREDIT EUROPE

Manager New Markets

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

SKODA AUTO

Coordinator Used Car Strategy

Very interesting platform to learn about industry trends, share ideas and improve your own process.

RENAULT

General Manager Fleet Europe

The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.

MANN+HUMMEL GROUP

Global Warranty Specialist

By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.

Become a member

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Event rates (ex. VAT)

Regular price $800.00
Documentation Pack Only $545.00
* Please select if you are a service provider. E.N.G. has the authority to approve final ticket price category.
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Discounts

Discounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.

VCARD INFO HERE

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