EUROPEAN NETWORKING GROUP
Knowledge through networking

Welcome to ENG's 5th Annual Automotive Warranty Management USA Summit

#engUSwarranty

Speaker panel

  • Chris Wolf

    Manager Warranty Compliance

    VOLKSWAGEN GROUP OF AMERICA

  • Richard Hart

    Department Head, Warranties

    BMW OF NORTH AMERICA

  • Karen Hansen

    Global Warranty Operations Strategic Initiatives Manager

    FORD MOTOR COMPANY

  • Bill Cahalane

    Manager Auto Mediation

    AMERICAN HONDA MOTOR

  • Paul Rogers

    Senior Manager, Warranty

    NISSAN GROUP OF NORTH AMERICA

  • Thomas Calloway

    Former VP Customer Care

    AUTONATION

  • Mike Roberts

    President

    MR INSIGHTS

  • Krystle Modina

    Global Warranty and Data Analytics Manager Global Ride Control

    DRIV

  • Steve Brazill

    Instructor | Academy

    NATIONAL AUTOMOTIVE DEALERS ASSOCIATION

  • Renee Stephens

    Vice President Automotive

    WE PREDICT

  • Brian Martensen

    Sr. Program Manager – Quality Products & Services

    AIAG

  • Nandit Soparkar

    Business and Technical Development

    UBIQUITI

  • Brennan Reiter

    Director of Business Developement

    WPI

27-28 October 2020, Online Event

Building a New Automotive Warranty Roadmap in the New Normal

OCT 27-28, 2020 Digital Online Experience

Full Virtual Experience 2020

As Automakers are now faced with preparing and adapting to changes, we believe the need for the Automotive Warranty community to engage and innovate with each other is stronger than ever. ENG’s peer networking experience has been re-imagined in the era of social distancing, and we are pleased to announce for 2020 a fully livestreamed event that will deliver the same high quality content, roundtables and networking we are known for to best serve your new needs!

Key 2020 topics highlights this year:

  • Lessons learnt from the global crisis
  • Using FMEA to anticipate design and process failure to reduce warranty risks
  • Curbing warranty costs outside of dealer repair costs
  • Increasing Consumer Convenience & Customer Lifetime Value
  • Developing 5-year Global Warranty Plans
  • The impact of EV, Autonomous & modern tech on warranty
  • Organizing a global warranty data analytics center of excellence

What makes this event different?

Engagement across the full automotive enterprise with topics specifically focused for: Passenger Car,
LCV, Truck, Construction and Pleasure Vehicle Brands, Tier Suppliers, Banks, Dealers and Extended Warranty and Vehicle Protection companies.

Who should attend?

The executives that will realize the greatest benefit through attendance are senior vice presidents, vice presidents, directors, managers and heads of:

  • Warranty/Extended Warranty
  • Aftersales/Aftermarket
  • Parts Return
  • Supplier Business
  • Supplier Quality
  • Service Contracts
  • Engineering & Quality
  • Data/Repair Management and Financial Analysis
  • Customer Service & Satisfaction
  • Risk Management
  • Underwriting
  • Sales & Marketing
  • Fixed Operations
  • Manufacturing Sites Quality
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Testimonials

TATA MOTORS

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

CNH INDUSTRIAL

Very interesting and business relevant topics. Great opportunity for benchmarking.

RENAULT TRUCKS

An ENG conference is a good opportunity to network and gain connections with other companies.

Chris Wolf

Manager Warranty Compliance

VOLKSWAGEN GROUP OF AMERICA

Richard Hart

Department Head, Warranties

BMW OF NORTH AMERICA

Karen Hansen

Global Warranty Operations Strategic Initiatives Manager

FORD MOTOR COMPANY

Bill Cahalane

Manager Auto Mediation

AMERICAN HONDA MOTOR

Paul Rogers

Senior Manager, Warranty

NISSAN GROUP OF NORTH AMERICA

Thomas Calloway

Former VP Customer Care

AUTONATION

Mike Roberts

President

MR INSIGHTS

Krystle Modina

Global Warranty and Data Analytics Manager Global Ride Control

DRIV

Steve Brazill

Instructor | Academy

NATIONAL AUTOMOTIVE DEALERS ASSOCIATION

Renee Stephens

Vice President Automotive

WE PREDICT

Brian Martensen

Sr. Program Manager – Quality Products & Services

AIAG

Nandit Soparkar

Business and Technical Development

UBIQUITI

Brennan Reiter

Director of Business Developement

WPI

Digital Online Event

ENG’s bespoke customized digital platform will deliver the same, high-quality content, workshops, roundtables and networking we are known for to best serve your new needs.

Digital


Online Event
United States

TATA MOTORS

Head CRM Programs

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

CNH INDUSTRIAL

EMEA Commercial Services Network Development Manager

Very interesting and business relevant topics. Great opportunity for benchmarking.

RENAULT TRUCKS

Vice President Retail Development

An ENG conference is a good opportunity to network and gain connections with other companies.

MANN+HUMMEL GROUP

Global Warranty Specialist

By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.

KIA MOTORS EUROPE

Specialist Fleet & Remarketing Sales

Very well-organized event from ENG with passionate speakers and exciting topics.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

RENAULT

General Manager Fleet Europe

The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.

TATA MOTORS FINANCE

CEO

This conference has provided huge learning on how different companies do their business across different regions.

SKODA AUTO

Coordinator Used Car Strategy

Very interesting platform to learn about industry trends, share ideas and improve your own process.

FORD CREDIT EUROPE

Manager New Markets

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

NISSAN

Senior Marketing Manager

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

Event rates (ex. VAT)

Regular price $800.00
Documentation Pack Only $545.00
* Please select if you are a service provider. E.N.G. has the authority to approve final ticket price category.
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Discounts

Discounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.

VCARD INFO HERE

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