EUROPEAN NETWORKING GROUP
Knowledge through networking

Welcome to ENG's 7th Annual Automotive Warranty Management USA Summit

#engUSwarranty

Speaker panel

  • Jd Marhevko

    Vice President Quality

    ZF GROUP

  • Jose Clemente

    Warranty Performance and Parts Review Supervisor

    GENERAL MOTORS

  • Rafael Larrauri

    Vice President Quality

    FAURECIA

  • Jennifer Jones

    Global Warranty Spend Manager

    FORD MOTOR COMPANY

  • Julie Johnson

    Head of Market Development & Growth Strategy

    VOLTA TRUCKS

  • Dr. Ashkan Nazari

    Senior Data Scientist & Cloud-BMS Lead

    LUCID MOTORS

  • Sacha Porges

    Global Director Customer Quality & Programs

    GKN AUTOMOTIVE

  • Anthony Inclima

    Warranty Performance Supervisor

    GENERAL MOTORS

  • Joshua Goldman

    Head of US Product Strategy

    VOLTA TRUCKS

  • VOLKSWAGEN

    VOLKSWAGEN

  • Wayne Mitchell

    Director Automotive Solutions

    SEDGWICK

18-19 October 2022, Nashville

Overcoming industry challenges to ensure customer satisfaction and continuous improvement

18-19 OCTOBER, 2022 - Nashville, Tennessee

Overcoming industry challenges to ensure customer satisfaction and continuous improvement

 

Key topics for 2022

  • The future of warranty: ensuring long-term relationships with customers
  • Comparing electrification on a global warranty scale
  • Evolving warranties and service contract pricing, service and support
  • Digital transformation, accelerated change and the future of automotive warranty
  • Enhance the customer experience while driving sales through data and technology
  • Start-ups: managing new services and working with dealers

 

Who should attend?

The executives that will realize the greatest benefit through attendance are senior vice presidents, vice presidents, directors, managers and heads of:

  • Warranty/Extended Warranty
  • Aftersales/Aftermarket
  • Parts Return
  • Supplier Business
  • Supplier Quality
  • Service Contracts
  • Engineering & Quality
  • Data/Repair Management and Financial Analysis
  • Customer Service & Satisfaction
  • Risk Management
  • Underwriting
  • Sales & Marketing
  • Fixed Operations
  • Manufacturing Sites Quality
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Testimonials

MANN+HUMMEL GROUP

By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.

VOLKSWAGEN FINANCIAL SERVICES

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

NISSAN

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

Jd Marhevko

Vice President Quality

ZF GROUP

Jose Clemente

Warranty Performance and Parts Review Supervisor

GENERAL MOTORS

Rafael Larrauri

Vice President Quality

FAURECIA

Jennifer Jones

Global Warranty Spend Manager

FORD MOTOR COMPANY

Julie Johnson

Head of Market Development & Growth Strategy

VOLTA TRUCKS

Dr. Ashkan Nazari

Senior Data Scientist & Cloud-BMS Lead

LUCID MOTORS

Sacha Porges

Global Director Customer Quality & Programs

GKN AUTOMOTIVE

Anthony Inclima

Warranty Performance Supervisor

GENERAL MOTORS

Joshua Goldman

Head of US Product Strategy

VOLTA TRUCKS

VOLKSWAGEN

VOLKSWAGEN

Wayne Mitchell

Director Automotive Solutions

SEDGWICK

Sonesta Nashville Airport Hotel Nashville

Uncover the pulse of the Music City. Located just seven minutes via our complimentary shuttle service from Nashville International Airport, our charming hotel places guests in a prime location for exploring the best things to do near Nashville, including live music in downtown, rich culture at the Country Music Hall of Fame and historic venues such as the Grand Ole Opry.

Discover timeless hospitality with all the modern amenities of today, an experience unlike any other Nashville hotel. When it’s time to unwind, retreat to our newly styled guest rooms and suites featuring contemporary accents and unique artwork. Relax by our indoor/outdoor adjoining pools surrounded by lush greenery. Savor American cuisine and local craft beers at The Nashville Taphouse, our Nashville-inspired restaurant and sports bar. And for business travelers, our 27,000+ square feet of meeting and event space is the perfect hub for collaborating with colleagues or planning your next milestone celebration. An authentic Nashville stay awaits at Sonesta Nashville Airport.

Sonesta Nashville Airport Hotel

600 Marriott Dr, Nashville
TN 37214 Nashville
United States
Telephone: 1 615-889-9300
Website: View venue website

MANN+HUMMEL GROUP

Global Warranty Specialist

By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

NISSAN

Senior Marketing Manager

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

CNH INDUSTRIAL

EMEA Commercial Services Network Development Manager

Very interesting and business relevant topics. Great opportunity for benchmarking.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

SKODA AUTO

Coordinator Used Car Strategy

Very interesting platform to learn about industry trends, share ideas and improve your own process.

FORD CREDIT EUROPE

Manager New Markets

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

KIA MOTORS EUROPE

Specialist Fleet & Remarketing Sales

Very well-organized event from ENG with passionate speakers and exciting topics.

TATA MOTORS

Head CRM Programs

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

RENAULT TRUCKS

Vice President Retail Development

An ENG conference is a good opportunity to network and gain connections with other companies.

RENAULT

General Manager Fleet Europe

The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.

TATA MOTORS FINANCE

CEO

This conference has provided huge learning on how different companies do their business across different regions.

Become a member

With your E.N.G. account you can view all event programmes and stay up-to-date on upcoming events and related news.

› Create your account now

Event rates (ex. VAT)

Regular price $1,209.77
Discount for groups 10% group discount for 2+ attendees $1,088.79
Documentation only $483.91
Discount for groups 10% group discount for 2+ attendees $1,400.62
* Please select if you are a service provider. E.N.G. has the authority to approve final ticket price category.
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Discounts

Discounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.

VCARD INFO HERE

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