EUROPEAN NETWORKING GROUP
Knowledge through networking

Welcome to ENG's 12th Annual Automotive Warranty Management Summit

#engautowarranty

Speaker panel

  • Cyril Bourguignon

    Chief Quality Officer

    STELLANTIS

  • Anil Sinha

    Chief Operating Officer

    TATA DAEWOO COMMERCIAL VEHICLE CO LTD

  • Ronald Hoedemakers

    Head of Business Development & Innovation, Quality

    TOYOTA

  • Francisco Sanchez Rodriguez

    Head of Warranty

    SEAT

  • Marco Borsari

    Chief Quality Officer

    BREMBO

  • Peter Somogyi

    Head of Quality Management & ESH

    CONTINENTAL

  • Miguel Ángel Pérez Salaverria

    Senior Manager Business Transformation & Governance

    JAGUAR LAND ROVER

  • Alberto Villarreal Gutiérrez

    GM Consumer Iberia

    GOODYEAR

  • Joaquín García Martín

    Europe Warranty Manager

    VALEO

  • Bernard Lycke

    Director General

    CECRA

  • Stefania De Santis

    Warranty Bus WW Manager

    IVECO

  • Mandy Berg

    Key Account Manager

    ALLANE MOBILITY

  • Nicola Zorz

    Global Solutions Director, Warranty

    MSX INTERNATIONAL

  • Pasquale Aloi

    Global Solutions Director, Warranty

    MSX INTERNATIONAL

  • Wayne Mitchell

    Director Automotive Solutions

    SEDGWICK

5-6 June 2024, Madrid

Charting the future of warranty management: harnessing innovation and strengthening partnerships

5-6 June 2024 Location, Hotel Santo Domingo Madrid, SPAIN

This event is part of ENG's Auto Week, along with ENG's 24th Annual Automotive Retail & Distribution Summit

Key topics this year include:

  • Adapting strategies to new tech innovations
  • Implementing telematics for predictive maintenance and error prevention
  • Warranty strategies for new mobility and high-tech vehicles 
  • Harnessing data analytics for improved warranty cost management
  • Leveraging technology for innovative warranty solutions
  • Warranty policies to ensure customer satisfaction

Why ENG?

  • 60+ warranty thought leaders from OEMs, dealers and suppliers
  • Over 10 years specifically focused on warranty strategy in the industry
  • 2 days of case studies, in-depth panels and interactive panels covering current issues
  • Ample networking time to connect with current and future partners in the industry

Who should attend?

The executives that will realise the greatest benefit through attendance are Senior Vice Presidents, Vice Presidents, Directors, Heads and Managers responsible for:

  • Warranty
  • Customer Service
  • Quality and Production
  • Sales and Marketing
  • Supplier Business (TIER1 / TIER2)
  • Customer Satisfaction
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Testimonials

MANN+HUMMEL GROUP

By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.

NISSAN

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

FORD CREDIT EUROPE

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

Cyril Bourguignon

Chief Quality Officer

STELLANTIS

Anil Sinha

Chief Operating Officer

TATA DAEWOO COMMERCIAL VEHICLE CO LTD

Ronald Hoedemakers

Head of Business Development & Innovation, Quality

TOYOTA

Francisco Sanchez Rodriguez

Head of Warranty

SEAT

Marco Borsari

Chief Quality Officer

BREMBO

Peter Somogyi

Head of Quality Management & ESH

CONTINENTAL

Miguel Ángel Pérez Salaverria

Senior Manager Business Transformation & Governance

JAGUAR LAND ROVER

Alberto Villarreal Gutiérrez

GM Consumer Iberia

GOODYEAR

Joaquín García Martín

Europe Warranty Manager

VALEO

Bernard Lycke

Director General

CECRA

Stefania De Santis

Warranty Bus WW Manager

IVECO

Mandy Berg

Key Account Manager

ALLANE MOBILITY

Nicola Zorz

Global Solutions Director, Warranty

MSX INTERNATIONAL

Pasquale Aloi

Global Solutions Director, Warranty

MSX INTERNATIONAL

Wayne Mitchell

Director Automotive Solutions

SEDGWICK

Hotel Santo Domingo Madrid

The Santo Domingo hotel is in the heart of Madrid, between the well-known Gran Vía street, the Royal Palace and the Plaza Mayor.
An ideal location for you to explore the city on foot and visit the most important museums such as El Prado and Thyssen. Furthermore, if you like shopping, you have the best shopping and leisure area in the capital just around the corner.

Hotel Santo Domingo

C. de San Bernardo, 1
28013 Madrid
Spain
Telephone: +34 915479800
Website: View venue website

MANN+HUMMEL GROUP

Global Warranty Specialist

By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.

NISSAN

Senior Marketing Manager

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

FORD CREDIT EUROPE

Manager New Markets

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

RENAULT TRUCKS

Vice President Retail Development

An ENG conference is a good opportunity to network and gain connections with other companies.

KIA MOTORS EUROPE

Specialist Fleet & Remarketing Sales

Very well-organized event from ENG with passionate speakers and exciting topics.

TATA MOTORS FINANCE

CEO

This conference has provided huge learning on how different companies do their business across different regions.

CNH INDUSTRIAL

EMEA Commercial Services Network Development Manager

Very interesting and business relevant topics. Great opportunity for benchmarking.

SKODA AUTO

Coordinator Used Car Strategy

Very interesting platform to learn about industry trends, share ideas and improve your own process.

TATA MOTORS

Head CRM Programs

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

RENAULT

General Manager Fleet Europe

The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

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Event rates (ex. VAT)

Regular price $1,576.05
Discount for groups 30% discount for 2+ attendees $1,103.23
Documentation only $572.63
Discount for groups 30% discount for 2+ attendees $1,470.98
* Please select if you are a service provider. E.N.G. has the authority to approve final ticket price category.
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Discounts

Discounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.

VCARD INFO HERE

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