EUROPEAN NETWORKING GROUP
Knowledge through networking

Welcome to ENG's Automotive Parts Management USA 2017

#engUSparts

Speaker panel

  • Nebojsa Djuricic

    Director Aftermarket Operations

    VOLVO GROUP NORTH AMERICA

  • Dave Gault

    Senior Manager, OEM Sales Support, Field, Training

    HYUNDAI/MOBIS PARTS AMERICA

  • Brendan Walsh

    Global Vice President and Chief Digital Officer

    MSX INTERNATIONAL

  • Vishal Asatkar

    Business Solutions Consultant

    ZILLIANT

  • Manish Prabhu

    Managing Director

    DELOITTE CONSULTING

  • Nicholas Jacquez

    Senior Director Market Science

    MOTORCAR PARTS OF AMERICA

  • Dan Ducharme

    Senior Manager Wholesale Parts Volkswagen After Sales

    VOLKSWAGEN OF AMERICA

  • Ted Hughes

    Director of Marketing

    MAHLE AFTERMARKET

  • Michael Datema

    Senior Manager Mopar Transportation, Package Engineering & Regulatory Compliance

    FCA-MOPAR PARTS DIVISION

  • Lee Senderov

    Vice President and General Manager, North America

    YOURMECHANIC

  • Mark Miller

    Director, Global Dealer Service and Warranty Operations

    GENERAL MOTORS

  • Jack McClure

    Workshop Manager

    MOTORWERKS

  • Mike Roberts

    President

    MR INSIGHTS

  • Paul Wooley

    Group Manager, Warranty Operations

    MAZDA NORTH AMERICAN OPERATIONS

  • David Graff

    Global Vice President, Retail Network Solution Sales

    MSX INTERNATIONAL

  • Robert Levine

    Senior Manager

    STOUT

  • Paul Swenson

    Executive Vice President

    AFTER, INC.

  • Angelica Velez

    Senior Quality Warranty Manager

    GENTEX

  • Jeff Hoppe

    Vice President Sales

    ROBERT BOSCH

18-19 October 2017, Dearborn

Effective and innovative strategies for aftersales and aftermarket parts & service excellence

The parts business is still one of the remaining areas that generate profit opportunities for manufacturers, part suppliers and dealers. The current consumer demands a quality car followed by quality service and parts. This creates an opportunity for practitioners in both the aftersales and aftermarket parts arenas. In order to achieve this, it is crucial to build an effective and efficient strategy for wholesale and retail parts which will allow for diminished costs and maximised profits. 
 
This event brings together senior executives to inspire dialogue and share expertise and ideas. It provides an invaluable opportunity to network while enjoying an excellent mix of case studies, interactive panel debates and workshops covering best practices for your business
 
Join us in Dearborn for this one-of-a-kind event!
 
The key topics we plan to explore are:
  • Making the case for genuine parts in your aftersales strategy
  • The rise and market potential of the aftermarket
  • Improving logistics, cost control and pricing strategies in the parts arena
  • Intelligent stock management and network partnerships that increase on time delivery
  • The impact of warranty and service on the parts business and vice versa
 

Who should attend?

This programme has been researched extensively and convened with the cooperation of senior executives responsible for Automotive Parts, Aftersales and Aftermarket  Management. The executives that will realise the greatest benefit through attendance are: 
 
Chief Executive Officers, Executive Vice Presidents, Senior Vice Presidents, Chief Operating Officers, Directors and Heads of:
  • Aftersales: Parts and Services 
  • Accessories
  • Parts Wholesale and Parts Retail
  • Genuine Parts and Parts Network
  • Aftermarket
  • Pricing
  • Logistics
  • Stock Management
  • Customer Service
  • Sales & Service
  • Online Retailing/ E-business Parts Strategy 
  • New Business Development 
  • Corporate Strategy and Planning

For more information please contact Pam Walter, pwalter@engevents.com  Phone: +1 609 269 4546

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Testimonials

CNH INDUSTRIAL

Very interesting and business relevant topics. Great opportunity for benchmarking.

FORD CREDIT EUROPE

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

VOLKSWAGEN FINANCIAL SERVICES

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

Nebojsa Djuricic

Director Aftermarket Operations

VOLVO GROUP NORTH AMERICA

Dave Gault

Senior Manager, OEM Sales Support, Field, Training

HYUNDAI/MOBIS PARTS AMERICA

Brendan Walsh

Global Vice President and Chief Digital Officer

MSX INTERNATIONAL

Vishal Asatkar

Business Solutions Consultant

ZILLIANT

Manish Prabhu

Managing Director

DELOITTE CONSULTING

Nicholas Jacquez

Senior Director Market Science

MOTORCAR PARTS OF AMERICA

Dan Ducharme

Senior Manager Wholesale Parts Volkswagen After Sales

VOLKSWAGEN OF AMERICA

Ted Hughes

Director of Marketing

MAHLE AFTERMARKET

Michael Datema

Senior Manager Mopar Transportation, Package Engineering & Regulatory Compliance

FCA-MOPAR PARTS DIVISION

Lee Senderov

Vice President and General Manager, North America

YOURMECHANIC

Mark Miller

Director, Global Dealer Service and Warranty Operations

GENERAL MOTORS

Jack McClure

Workshop Manager

MOTORWERKS

Mike Roberts

President

MR INSIGHTS

Paul Wooley

Group Manager, Warranty Operations

MAZDA NORTH AMERICAN OPERATIONS

David Graff

Global Vice President, Retail Network Solution Sales

MSX INTERNATIONAL

Robert Levine

Senior Manager

STOUT

Paul Swenson

Executive Vice President

AFTER, INC.

Angelica Velez

Senior Quality Warranty Manager

GENTEX

Jeff Hoppe

Vice President Sales

ROBERT BOSCH

The Henry, Autograph Collection Hotel Dearborn

Experience the art of hospitality and a newly imagined vision of modern luxury at The Henry, a Marriott Autograph Collection hotel in Dearborn, Michigan. From the moment you enter the magnificent lobby adorned with vibrant contemporary art, you will experience an elegant boutique hotel that you will want to call home again and again. Relax in the indoor pool, hot tub and massage rooms, recharge in the fitness center, and experience the stunning art collection. Just beyond the energy of Detroit, The Henry is located adjacent to Fairlane Town Center. The hotel is 1 mile from Ford Motor Company, 3 miles from The Henry Ford Museum and within minutes of local businesses and attractions, including the Automotive Hall of Fame, Detroit Institute of the Arts and Detroit Science Center.

The Henry, Autograph Collection Hotel Dearborn The Henry, Autograph Collection Hotel Dearborn The Henry, Autograph Collection Hotel Dearborn The Henry, Autograph Collection Hotel Dearborn

The Henry, Autograph Collection Hotel

300 Town Center Drive
48126 Dearborn
United States
Telephone: 313-441-2000
Fax: 313-441-2051
Email: info@behenry.com
Website: View venue website

CNH INDUSTRIAL

EMEA Commercial Services Network Development Manager

Very interesting and business relevant topics. Great opportunity for benchmarking.

FORD CREDIT EUROPE

Manager New Markets

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

RENAULT TRUCKS

Vice President Retail Development

An ENG conference is a good opportunity to network and gain connections with other companies.

SKODA AUTO

Coordinator Used Car Strategy

Very interesting platform to learn about industry trends, share ideas and improve your own process.

KIA MOTORS EUROPE

Specialist Fleet & Remarketing Sales

Very well-organized event from ENG with passionate speakers and exciting topics.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

TATA MOTORS

Head CRM Programs

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

NISSAN

Senior Marketing Manager

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

RENAULT

General Manager Fleet Europe

The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.

TATA MOTORS FINANCE

CEO

This conference has provided huge learning on how different companies do their business across different regions.

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Event rates (ex. VAT)

Regular price $1,500.00
Documentation only $545.00
* Please select if you are a service provider. E.N.G. has the authority to approve final ticket price category.
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Discounts

Discounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.

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