EUROPEAN NETWORKING GROUP
Knowledge through networking

Welcome to ENG's 6th Annual Automotive Warranty Management USA Summit

#engUSwarranty

Speaker panel

  • Ronald Hoedemakers

    General Manager

    TOYOTA

  • Judy Brunson

    Vice President Corporate Quality

    CUMMINS

  • Jennifer Jones

    Global Warranty Spend Manager

    FORD MOTOR COMPANY

  • Dr. Ashkan Nazari

    Senior Data Scientist & Cloud-BMS Lead

    LUCID MOTORS

  • Joe Werth

    Vice President, Integrated Warranty

    NAVISTAR

  • Bruno Debonnet

    Director Quality Planning

    YAZAKI

  • Jose Clemente

    Warranty Performance and Parts Review Supervisor

    GENERAL MOTORS

  • Chris Wolf

    Warranty Field Manager

    VOLKSWAGEN GROUP OF AMERICA

  • Sacha Porges

    Global Director Customer Quality & Programs

    GKN AUTOMOTIVE

  • Graham Swan

    Director Global Warranty

    CUMMINS

  • Richard Hart

    Department Head, Warranties

    BMW OF NORTH AMERICA

  • Ed Roberts

    Fixed Operations Director

    BOZARD FORD LINCOLN

  • Jack McClure

    Workshop Manager

    MOTORWERKS

  • Atul Macwan

    Manager, Warranty Parts Return Center

    VOLKSWAGEN GROUP OF AMERICA

  • Aaron Rich

    Former Director

    THE GOODYEAR

  • Renee Stephens

    Vice President Automotive

    WE PREDICT

  • Wayne Mitchell

    Director Automotive Solutions

    SEDGWICK

  • Vikram Gupta

    Product Marketing Director

    MIZE + SYNCRON

  • Cameron Ford

    Senior Sales Executive

    MIZE + SYNCRON

  • Dan Hulkower

    Senior Vice President, Business Development

    AFTER

  • Nandit Soparkar

    President

    UBIQUITI

  • Dr. Benjamin King

    Senior Software Engineer

    UBIQUITI

  • Salim Murr

    Strategy Advisor

    ATHEER

  • Sean Smiley

    VP Enterprise Solutions

    ATHEER

  • Leo Roeks

    CEO & Industry Expert

    LEO ROEKS

25-26 October 2021, Dearborn

25-26 OCTOBER, 2021 - The Henry Hotel, Dearborn MI

Key topics for 2021:

  • Exploring warranty practice in the new normal
  • Data and technology excellence to drive your business
  • Cost and waste control in warranty
  • Mitigating the impact of recall
  • Warranty analytics to drive early detection, product improvement, and process excellence
  • The link between warranty, customer satisfaction, and product quality

Who should attend?

The executives that will realize the greatest benefit through attendance are senior vice presidents, vice presidents, directors, managers and heads of:

  • Warranty/Extended Warranty
  • Aftersales/Aftermarket
  • Parts Return
  • Supplier Business
  • Supplier Quality
  • Service Contracts
  • Engineering & Quality
  • Data/Repair Management and Financial Analysis
  • Customer Service & Satisfaction
  • Risk Management
  • Underwriting
  • Sales & Marketing
  • Fixed Operations
  • Manufacturing Sites Quality
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Testimonials

RENAULT

The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.

MANN+HUMMEL GROUP

By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.

VOLKSWAGEN FINANCIAL SERVICES

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

Ronald Hoedemakers

General Manager

TOYOTA

Judy Brunson

Vice President Corporate Quality

CUMMINS

Jennifer Jones

Global Warranty Spend Manager

FORD MOTOR COMPANY

Dr. Ashkan Nazari

Senior Data Scientist & Cloud-BMS Lead

LUCID MOTORS

Joe Werth

Vice President, Integrated Warranty

NAVISTAR

Bruno Debonnet

Director Quality Planning

YAZAKI

Jose Clemente

Warranty Performance and Parts Review Supervisor

GENERAL MOTORS

Chris Wolf

Warranty Field Manager

VOLKSWAGEN GROUP OF AMERICA

Sacha Porges

Global Director Customer Quality & Programs

GKN AUTOMOTIVE

Graham Swan

Director Global Warranty

CUMMINS

Richard Hart

Department Head, Warranties

BMW OF NORTH AMERICA

Ed Roberts

Fixed Operations Director

BOZARD FORD LINCOLN

Jack McClure

Workshop Manager

MOTORWERKS

Atul Macwan

Manager, Warranty Parts Return Center

VOLKSWAGEN GROUP OF AMERICA

Aaron Rich

Former Director

THE GOODYEAR

Renee Stephens

Vice President Automotive

WE PREDICT

Wayne Mitchell

Director Automotive Solutions

SEDGWICK

Vikram Gupta

Product Marketing Director

MIZE + SYNCRON

Cameron Ford

Senior Sales Executive

MIZE + SYNCRON

Dan Hulkower

Senior Vice President, Business Development

AFTER

Nandit Soparkar

President

UBIQUITI

Dr. Benjamin King

Senior Software Engineer

UBIQUITI

Salim Murr

Strategy Advisor

ATHEER

Sean Smiley

VP Enterprise Solutions

ATHEER

Leo Roeks

CEO & Industry Expert

LEO ROEKS

The Henry, Autograph Collection Hotel Dearborn

Experience the art of hospitality and a newly imagined vision of modern luxury at The Henry, a Marriott Autograph Collection hotel in Dearborn, Michigan. From the moment you enter the magnificent lobby adorned with vibrant contemporary art, you will experience an elegant boutique hotel that you will want to call home again and again. Relax in the indoor pool, hot tub and massage rooms, recharge in the fitness center, and experience the stunning art collection. Just beyond the energy of Detroit, The Henry is located adjacent to Fairlane Town Center. The hotel is 1 mile from Ford Motor Company, 3 miles from The Henry Ford Museum and within minutes of local businesses and attractions, including the Automotive Hall of Fame, Detroit Institute of the Arts and Detroit Science Center.

The Henry, Autograph Collection Hotel Dearborn The Henry, Autograph Collection Hotel Dearborn The Henry, Autograph Collection Hotel Dearborn The Henry, Autograph Collection Hotel Dearborn

The Henry, Autograph Collection Hotel

300 Town Center Drive
48126 Dearborn
United States
Telephone: 313-441-2000
Fax: 313-441-2051
Email: info@behenry.com
Website: View venue website

RENAULT

General Manager Fleet Europe

The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.

MANN+HUMMEL GROUP

Global Warranty Specialist

By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

CNH INDUSTRIAL

EMEA Commercial Services Network Development Manager

Very interesting and business relevant topics. Great opportunity for benchmarking.

TATA MOTORS

Head CRM Programs

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

RENAULT TRUCKS

Vice President Retail Development

An ENG conference is a good opportunity to network and gain connections with other companies.

FORD CREDIT EUROPE

Manager New Markets

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

TATA MOTORS FINANCE

CEO

This conference has provided huge learning on how different companies do their business across different regions.

SKODA AUTO

Coordinator Used Car Strategy

Very interesting platform to learn about industry trends, share ideas and improve your own process.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

KIA MOTORS EUROPE

Specialist Fleet & Remarketing Sales

Very well-organized event from ENG with passionate speakers and exciting topics.

NISSAN

Senior Marketing Manager

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

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Event rates (ex. VAT)

Regular price $1,400.00
Documentation only $560.00
* Please select if you are a service provider. E.N.G. has the authority to approve final ticket price category.
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Discounts

Discounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.

VCARD INFO HERE

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