EUROPEAN NETWORKING GROUP
Knowledge through networking

Welcome to ENG's 6th Annual Automotive Warranty Management USA Summit

#engUSwarranty

Speaker panel

  • Graham Swan

    Director Global Warranty

    CUMMINS

  • Joe Werth

    Vice President, Integrated Warranty

    NAVISTAR

  • Richard Hart

    Department Head, Warranties

    BMW OF NORTH AMERICA

  • Ed Roberts

    Fixed Operations Director

    BOZARD FORD LINCOLN

  • Atul Macwan

    Manager, Warranty Parts Return Center

    VOLKSWAGEN GROUP OF AMERICA

  • Aaron Rich

    Former Director

    THE GOODYEAR

  • Brad Klein

    Warranty Operations Field Manager

    TOYOTA MOTOR NORTH AMERICA

25-26 October 2021, Dearborn

25-26 OCTOBER, 2021 - The Henry Hotel, Dearborn MI

Key topics:

  • Reigniting warranty post covid times
  • New technology driving  the industry through 2025
  • Impact of recall and managing expectations
  • Gaining trust, maintaining integrity and enhancing fairness
  • End-to-end warranty claim process implementation
  • Strengthening the link between warranty and customer satisfaction

Who should attend?

The executives that will realize the greatest benefit through attendance are senior vice presidents, vice presidents, directors, managers and heads of:

  • Warranty/Extended Warranty
  • Aftersales/Aftermarket
  • Parts Return
  • Supplier Business
  • Supplier Quality
  • Service Contracts
  • Engineering & Quality
  • Data/Repair Management and Financial Analysis
  • Customer Service & Satisfaction
  • Risk Management
  • Underwriting
  • Sales & Marketing
  • Fixed Operations
  • Manufacturing Sites Quality
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Testimonials

RENAULT TRUCKS

An ENG conference is a good opportunity to network and gain connections with other companies.

MANN+HUMMEL GROUP

By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.

NISSAN

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

Graham Swan

Director Global Warranty

CUMMINS

Joe Werth

Vice President, Integrated Warranty

NAVISTAR

Richard Hart

Department Head, Warranties

BMW OF NORTH AMERICA

Ed Roberts

Fixed Operations Director

BOZARD FORD LINCOLN

Atul Macwan

Manager, Warranty Parts Return Center

VOLKSWAGEN GROUP OF AMERICA

Aaron Rich

Former Director

THE GOODYEAR

Brad Klein

Warranty Operations Field Manager

TOYOTA MOTOR NORTH AMERICA

The Henry, Autograph Collection Hotel Dearborn

Experience the art of hospitality and a newly imagined vision of modern luxury at The Henry, a Marriott Autograph Collection hotel in Dearborn, Michigan. From the moment you enter the magnificent lobby adorned with vibrant contemporary art, you will experience an elegant boutique hotel that you will want to call home again and again. Relax in the indoor pool, hot tub and massage rooms, recharge in the fitness center, and experience the stunning art collection. Just beyond the energy of Detroit, The Henry is located adjacent to Fairlane Town Center. The hotel is 1 mile from Ford Motor Company, 3 miles from The Henry Ford Museum and within minutes of local businesses and attractions, including the Automotive Hall of Fame, Detroit Institute of the Arts and Detroit Science Center.

The Henry, Autograph Collection Hotel Dearborn The Henry, Autograph Collection Hotel Dearborn The Henry, Autograph Collection Hotel Dearborn The Henry, Autograph Collection Hotel Dearborn

The Henry, Autograph Collection Hotel

300 Town Center Drive
48126 Dearborn
United States
Telephone: 313-441-2000
Fax: 313-441-2051
Email: info@behenry.com
Website: View venue website

RENAULT TRUCKS

Vice President Retail Development

An ENG conference is a good opportunity to network and gain connections with other companies.

MANN+HUMMEL GROUP

Global Warranty Specialist

By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.

NISSAN

Senior Marketing Manager

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

SKODA AUTO

Coordinator Used Car Strategy

Very interesting platform to learn about industry trends, share ideas and improve your own process.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

FORD CREDIT EUROPE

Manager New Markets

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

TATA MOTORS

Head CRM Programs

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

CNH INDUSTRIAL

EMEA Commercial Services Network Development Manager

Very interesting and business relevant topics. Great opportunity for benchmarking.

RENAULT

General Manager Fleet Europe

The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.

TATA MOTORS FINANCE

CEO

This conference has provided huge learning on how different companies do their business across different regions.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

KIA MOTORS EUROPE

Specialist Fleet & Remarketing Sales

Very well-organized event from ENG with passionate speakers and exciting topics.

Event rates (ex. VAT)

Regular price $1,568.00
Documentation only $560.00
* Please select if you are a service provider. E.N.G. has the authority to approve final ticket price category.
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Discounts

Discounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.

VCARD INFO HERE

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