EUROPEAN NETWORKING GROUP
Knowledge through networking

Welcome to ENG's Automotive Warranty Management 2018

#engautowarranty

Speaker panel

  • Pascal Miconnet

    Vice President Quality and Customer Satisfaction, Warranty

    VOLVO GROUP TRUCKS TECHNOLOGY

  • Reiner Krugel

    Head of Warranty Management

    CONTINENTAL

  • Bernd Petzsche

    Manager Warranty Controlling Worldwide (PC)

    DAIMLER AG

  • Andrew Brown

    Warranty Controller for Nissan, Infiniti and Datsun Policy and Procedures

    NISSAN GROUP OF EUROPE

  • Carmen Zehnder

    Business Process Owner Warranty

    SSANGYONG MOTORS

  • Asli Gülçur

    Warranty, Analysis & PRC Supervisor, Six Sigma Blackbelt

    FORD OTOMOTIV

  • Georg Pavlou

    Global Warranty Specialist

    MANN+HUMMEL

  • Vincent Mercier

    Group Warranty Expert

    VALEO

  • Ronny Pesker

    Coordinator for Nissan, Infiniti and Datsun Policy and Procedures & Market Support

    NISSAN GROUP OF EUROPE

  • Jossey Bertollini

    Senior Warranty Analyst Engineering Validation

    MAGNA SEATING

  • Heiner Prümper

    Strategic Account Executive

    MSX INTERNATIONAL

  • Derek Snaidauf

    Advisory Principal

    DELOITTE

  • Paco Perez Salinas

    Strategic Account Executive

    MSX INTERNATIONAL

  • Andrew Jones

    Director Crisis, Issues and Media

    WEBER SHANDWICK representing STERICYCLE EXPERT SOLUTIONS

  • NANDIT Soparkar

    Business and Technical Development

    UBIQUITI

  • Sven Sommerfeld

    Managing Director

    ATCS

16-17 May 2018, Berlin

Creating warranty programmes and practices that drive customer satisfaction and continuous improvement

Programme in development

Who should attend?

The executives that will realise the greatest benefit through attendance are Senior Vice Presidents, Vice Presidents, Directors, Heads and Managers responsible for:

  • Warranty
  • Customer Service
  • Quality and Production
  • Sales and Marketing
  • Supplier Business (TIER1 / TIER2)
  • Customer Satisfaction
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Testimonials

VOLKSWAGEN FINANCIAL SERVICES

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

NISSAN

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

TATA MOTORS FINANCE

This conference has provided huge learning on how different companies do their business across different regions.

Pascal Miconnet

Vice President Quality and Customer Satisfaction, Warranty

VOLVO GROUP TRUCKS TECHNOLOGY

Reiner Krugel

Head of Warranty Management

CONTINENTAL

Bernd Petzsche

Manager Warranty Controlling Worldwide (PC)

DAIMLER AG

Andrew Brown

Warranty Controller for Nissan, Infiniti and Datsun Policy and Procedures

NISSAN GROUP OF EUROPE

Carmen Zehnder

Business Process Owner Warranty

SSANGYONG MOTORS

Asli Gülçur

Warranty, Analysis & PRC Supervisor, Six Sigma Blackbelt

FORD OTOMOTIV

Georg Pavlou

Global Warranty Specialist

MANN+HUMMEL

Vincent Mercier

Group Warranty Expert

VALEO

Ronny Pesker

Coordinator for Nissan, Infiniti and Datsun Policy and Procedures & Market Support

NISSAN GROUP OF EUROPE

Jossey Bertollini

Senior Warranty Analyst Engineering Validation

MAGNA SEATING

Heiner Prümper

Strategic Account Executive

MSX INTERNATIONAL

Derek Snaidauf

Advisory Principal

DELOITTE

Paco Perez Salinas

Strategic Account Executive

MSX INTERNATIONAL

Andrew Jones

Director Crisis, Issues and Media

WEBER SHANDWICK representing STERICYCLE EXPERT SOLUTIONS

NANDIT Soparkar

Business and Technical Development

UBIQUITI

Sven Sommerfeld

Managing Director

ATCS

Automotive-Technology is essentially a B2B online business and technology media platform that has under its wraps the largest global database of automotive buyers and suppliers.

In the realm of Automotive, where innovation is rapid, plant automotive technology stands adept at conceptualizing unique ideas relevant to the B2B space.

Automotive-technology.com covers in-depth trends that shape industry dynamics and metamorphose global economics. With services like search engine optimization, social media marketing, product video showcase, e-mail marketing, e-newsletter sponsorship, banner advertising, event marketing and micro-website within our platform, www.automotive-technology.com has created a recognition that spans over a global audience, thereby revolutionizing how businesses transact.
 

 

The Westin Grand Berlin

Escape your day-to-day stress and immerse yourself in a world of wellbeing. Warm tones, mild colours and the timelessly elegant design of our 400 rooms and suites enables you to rest in a city that hardly ever sleeps. 

Feel the vibrant life of Berlin's centre, "Mitte" on the corner of Friedrichstrasse and Unter den Linden. Of the Brandenburg Gate, the Reichstag building, the Potsdamer Platz or the Gendarmenmarkt - places with a unique fascination, where history has been written. Enjoy the various cultural offers such as galleries, shopping, restaurants and bars just outside our door.

The Westin Grand Berlin The Westin Grand Berlin The Westin Grand Berlin

The Westin Grand

Friedrichstrasse 158-164
10117 Berlin
Germany
Telephone: +49 30 2027 0
Website: View venue website

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

NISSAN

Senior Marketing Manager

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

TATA MOTORS FINANCE

CEO

This conference has provided huge learning on how different companies do their business across different regions.

RENAULT TRUCKS

Vice President Retail Development

An ENG conference is a good opportunity to network and gain connections with other companies.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

CNH INDUSTRIAL

EMEA Commercial Services Network Development Manager

Very interesting and business relevant topics. Great opportunity for benchmarking.

SKODA AUTO

Coordinator Used Car Strategy

Very interesting platform to learn about industry trends, share ideas and improve your own process.

KIA MOTORS EUROPE

Specialist Fleet & Remarketing Sales

Very well-organized event from ENG with passionate speakers and exciting topics.

TATA MOTORS

Head CRM Programs

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

RENAULT

General Manager Fleet Europe

The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.

FORD CREDIT EUROPE

Manager New Markets

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

Event rates (ex. VAT)

Regular price € 1,995.00
Documentation only € 545.00
How many tickets would you like?
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Discounts

Discounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.

VCARD INFO HERE

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