EUROPEAN NETWORKING GROUP
Knowledge through networking

Welcome to ENG's 19th Annual Automotive CRM and Marketing Excellence Summit

#engautocrm

Speaker panel

  • Karl Glenn

    Sales Director

    ETL SOLUTIONS

  • Leo Roeks

    Chief Ford Performance Europe

    FORD

  • Martin Kristensson

    Senior Director AD & Connectivity Strategy

    VOLVO CAR CORPORATION

  • Alfonso M. Tallarico

    Customer Quality Director

    KIA MOTORS

  • Max Kury

    CEO

    UBEEQO

  • Marcus Spickermann

    CFO & Head of Growth

    VOLVO CAR MOBILITY

  • Henner Blömer

    Director DACH Automotive

    FACEBOOK

  • Pilar Madeira

    Head of Customer Experience

    ALD AUTOMOTIVE

  • Edgard Rodriguez

    Head of Customer Experience

    FIAT CHRYSLER AUTOMOBILES

  • Julian Cornelissen

    CFO

    HUK-AUTOWELT

  • Stefan Blumenthal

    Country Manager DACH

    ZEOTAP

  • Ute Braun

    Head of Marketing

    BMW FINANCIAL SERVICES

  • Jelle Disseldorp

    CTO Innovations Programs

    CITY OF AMSTERDAM

23-24 October 2019, Hamburg

Exploring technology and techniques to ensure customer loyalty and create brand advocates

23-24 October 2019 Le Meridien Hotel Hamburg

Key topics this year include:

  • Creating shared data platforms between government, OEMs and consumers
  • GDPR & data security in the era of new mobility
  • Gaining knowledge, customer value and engagement by maximising the effectiveness of social CRM strategies
  • Using the past to evaluate the future of car ownership
  • Understanding your prospective consumers through AI
  • Creating a lasting customer in ownership with generations to come
  • Engaging the consumer with CRM loyalty programs by providing incentives to create lasting connections

Who should attend?

Senior Vice Presidents, Vice Presidents, Directors, Managers and Heads of:

  • Customer Relationship Management
  • Customer Insight
  • Customer Dialogue
  • Sales
  • Marketing
  • Interactive/Digital Marketing
  • Customer Experience
  • Dealer Relations
  • Social Media
  • Aftersales
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Testimonials

TATA MOTORS

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

FORD CREDIT EUROPE

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

VOLKSWAGEN FINANCIAL SERVICES

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

Karl Glenn

Sales Director

ETL SOLUTIONS

Leo Roeks

Chief Ford Performance Europe

FORD

Martin Kristensson

Senior Director AD & Connectivity Strategy

VOLVO CAR CORPORATION

Alfonso M. Tallarico

Customer Quality Director

KIA MOTORS

Max Kury

CEO

UBEEQO

Marcus Spickermann

CFO & Head of Growth

VOLVO CAR MOBILITY

Henner Blömer

Director DACH Automotive

FACEBOOK

Pilar Madeira

Head of Customer Experience

ALD AUTOMOTIVE

Edgard Rodriguez

Head of Customer Experience

FIAT CHRYSLER AUTOMOBILES

Julian Cornelissen

CFO

HUK-AUTOWELT

Stefan Blumenthal

Country Manager DACH

ZEOTAP

Ute Braun

Head of Marketing

BMW FINANCIAL SERVICES

Jelle Disseldorp

CTO Innovations Programs

CITY OF AMSTERDAM

Le Meridien Hotel Hamburg

Discover Le Méridien Hamburg, the Design Hotel, and discover the city in completely new ways. Situated on the banks of the Outer Alster Lake in Hamburg's trendy St. Georg district, the city center is just a short boat trip away. Stay with Alster Lake on your doorstep and choose from a variety of Newly renovated guest rooms with modern designed interiors. Enjoy our on-site restaurant Heritage Restaurant and Bar and plan your next event in our meeting space with a spectacular view. Our hotel is also within easy reach of attractions like Hamburg's historic districts, trade fair grounds, the harbor, the UNESCO world heritage sites Speicherstadt and Kontorhausviertel and the music halls. After a long day take a dip in our indoor pool, work out in our fitness facility or relax at our on-site spa.

Le Meridien Hotel  Hamburg Le Meridien Hotel  Hamburg Le Meridien Hotel  Hamburg Le Meridien Hotel  Hamburg Le Meridien Hotel  Hamburg Le Meridien Hotel  Hamburg

Le Meridien Hotel

An der Alster 52
20099 Hamburg
Germany
Telephone: +49 40 21000
Email: 259294@progros-invoice.com
Website: View venue website

TATA MOTORS

Head CRM Programs

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

FORD CREDIT EUROPE

Manager New Markets

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

RENAULT TRUCKS

Vice President Retail Development

An ENG conference is a good opportunity to network and gain connections with other companies.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

KIA MOTORS EUROPE

Specialist Fleet & Remarketing Sales

Very well-organized event from ENG with passionate speakers and exciting topics.

CNH INDUSTRIAL

EMEA Commercial Services Network Development Manager

Very interesting and business relevant topics. Great opportunity for benchmarking.

RENAULT

General Manager Fleet Europe

The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.

MANN+HUMMEL GROUP

Global Warranty Specialist

By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.

TATA MOTORS FINANCE

CEO

This conference has provided huge learning on how different companies do their business across different regions.

SKODA AUTO

Coordinator Used Car Strategy

Very interesting platform to learn about industry trends, share ideas and improve your own process.

NISSAN

Senior Marketing Manager

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

Event rates (ex. VAT)

Regular price $1,680.00
Documentation only $610.40
* Please select if you are a service provider. E.N.G. has the authority to approve final ticket price category.
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Discounts

Discounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.

VCARD INFO HERE

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