Automotive CRM and Marketing Excellence Summit - ENG Events

EUROPEAN NETWORKING GROUP
Knowledge through networking

Welcome to ENG's Automotive CRM and Marketing Excellence Summit

#engautocrm
28-29 November 2018, Amsterdam

Exploring technology and techniques to ensure customer loyalty and create brand advocates

KEY TOPICS:

  • AI driven CRM trends to personalize customer centric interaction
  • Virtual customer support, workflow automation, predictive analytics
  • Moving from social media to social CRM and real time social media monitoring
  • Dynamic omni-channel customer driven interaction
  • Integrating external technologies with internal data and tools for maximum effect
  • Snackable CRM: How communication in small bites creates meaningful 360 dialogue
  • Creating online and offline dialogue to maintain engaging customer conversation
  • Designing campaigns that create one-to-one customer centric experiences
  • Electrification, increasing automation and customer centricity in the CRM to sales process
  • The opportunities for customer interaction created by connected vehicles and new ownership paradigms
  • Post GDPR lead growth, data management and electronic contact

Who should attend?

Senior Vice Presidents, Vice Presidents, Directors, Managers and Heads of:

  • Customer Relationship Management
  • Customer Insight
  • Customer Dialogue
  • Sales
  • Marketing
  • Interactive/Digital Marketing
  • Customer Experience
  • Dealer Relations
  • Social Media
  • Aftersales
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Testimonials

KIA MOTORS EUROPE

Very well-organized event from ENG with passionate speakers and exciting topics.

TATA MOTORS

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

VOLKSWAGEN FINANCIAL SERVICES

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

Automotive-Technology is essentially a B2B online business and technology media platform that has under its wraps the largest global database of automotive buyers and suppliers.

In the realm of Automotive, where innovation is rapid, plant automotive technology stands adept at conceptualizing unique ideas relevant to the B2B space.

Automotive-technology.com covers in-depth trends that shape industry dynamics and metamorphose global economics. With services like search engine optimization, social media marketing, product video showcase, e-mail marketing, e-newsletter sponsorship, banner advertising, event marketing and micro-website within our platform, www.automotive-technology.com has created a recognition that spans over a global audience, thereby revolutionizing how businesses transact.
 

 

Mercure City Amsterdam

Make yourself at home at Mercure. Mercure Hotel Amsterdam City is set in a beautiful location by the river and provides easy access to the ArenA, Ziggo Dome, Zuid-As business district and the city centre of Amsterdam. The hotel is just 5 minutes away from the RAI Convention Center. Ample, enclosed parking is available (charged parking areas), which makes this central hotel ideal not only for business trips but also weekends away. You can also reach the city centre by public transport in just 10 minutes.

Enjoy all that the beautiful city of Amsterdam has to offer with Mercure as your base. Discover the city centre with its iconic Canal Ring. Or visit some of the world's best museums, such as Rijksmuseum, Van Gogh and Stedelijk Museum. Would you rather enjoy nature? The Amstel Park is located nearby the hotel. Here you can enjoy a beautiful green surrounding. Or visit the lovely district De Pijp, which is also nearby. Here you'll find many unique bars, restaurants and shop.

Mercure City Amsterdam Mercure City Amsterdam Mercure City Amsterdam Mercure City Amsterdam Mercure City Amsterdam Mercure City Amsterdam

Mercure City

Joan Muyskenweg 10
1096 CJ Amsterdam
Netherlands
Telephone: +31 20 721 9176
Website: View venue website

KIA MOTORS EUROPE

Specialist Fleet & Remarketing Sales

Very well-organized event from ENG with passionate speakers and exciting topics.

TATA MOTORS

Head CRM Programs

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

TATA MOTORS FINANCE

CEO

This conference has provided huge learning on how different companies do their business across different regions.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

CNH INDUSTRIAL

EMEA Commercial Services Network Development Manager

Very interesting and business relevant topics. Great opportunity for benchmarking.

RENAULT

General Manager Fleet Europe

The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.

RENAULT TRUCKS

Vice President Retail Development

An ENG conference is a good opportunity to network and gain connections with other companies.

NISSAN

Senior Marketing Manager

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

FORD CREDIT EUROPE

Manager New Markets

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

SKODA AUTO

Coordinator Used Car Strategy

Very interesting platform to learn about industry trends, share ideas and improve your own process.

Become a member

With your E.N.G. account you can view all event programmes and stay up-to-date on upcoming events and related news.

› Create your account now

Event rates (ex. VAT)

Regular price $1,711.20
20% Early Booking Discount valid until August 29th, 2018 $1,368.96
Discount for groups (30% for 3+ attendees during early booking period) $1,197.84
Documentation only $621.74
20% Early Booking Discount valid until August 29th, 2018 $2,281.60
Discount for groups (30% for 3+ attendees during early booking period) $1,996.40
* Please select if you are a service provider. E.N.G. has the authority to approve final ticket price category.
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Discounts

Discounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.

VCARD INFO HERE

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